Shipping Policy

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of Shipping Policy:

  • Business Day refer to Monday to Friday only. (Do not include Saturday, Sunday and Public Holiday that fall on the weekday)
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to GOLE EMPIRE SDN. BHD. (1366521-M).
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Japan Auto Parts, accessible from
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekend and public holiday.

Delivery Time

Delivery time is calculated automatic in the system. It is an estimated figure and time can be vary depending delivery countries and shipping courier.

Delivery Cost

Delivery cost is calculated automatically based on weight of orders parts and destination. It will displayed online and added to order amount in the cart, when you place the order online. In case the volume of order weight is more, we will inform you and offer you to change shipping method or make the additional payment.

Tracking Number

A tracking number will be given to you to track your parts and estimation time of arrival so that you can plan ahead when you will be receiving your parts.

Contact Us

If you have any questions about our Shipping Policy, please contact us:


If you refuse the package, you will be responsible for the original delivery charges and be charged the fee to ship the package back to us as well as any duties charged to us.